HB 1031
  • Introduced
    Jan 06, 2026
  • Passed House
  • Passed Senate
  • Became Law
HB 1031
Florida House Bill
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Customer Service Callback Queues; Defines "callback queue"; establishes pilot program to require specified agencies to use callback queue for returning certain calls; requires calls to be returned in specified manner; requires pilot program participants to report specified information to Legislature by certain date.
Last Action See all actions
House • Feb 05, 2026: Now in Information Technology Budget & Policy Subcommittee
Latest Bill Text See all bill texts
H 1031 Filed

Summary

Comments on HB 1031

Tweets

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Sponsors
Votes
Feb 05, 2026, House
Favorable (Government Operations Subcommittee)
YES: 14
NO: 0
OTHER: 4
YES: 14

NO: 0

    NOT VOTING: 4

    Sources
    Actions
    • Feb 05, 2026 | House
      • Favorable by Government Operations Subcommittee
      • Reported out of Government Operations Subcommittee
      • Now in Information Technology Budget & Policy Subcommittee
    • Feb 03, 2026 | House
      • Added to Government Operations Subcommittee agenda
    • Jan 13, 2026 | House
      • 1st Reading (Original Filed Version)
    • Jan 12, 2026 | House
      • Referred to Government Operations Subcommittee
      • Referred to Information Technology Budget & Policy Subcommittee
      • Referred to State Affairs Committee
      • Now in Government Operations Subcommittee
    • Jan 06, 2026 | House
      • Filed
    Bill Texts
    Documents
    Sources