HB 1031
  • Introduced
    Jan 06, 2026
  • Passed House
    Feb 25, 2026
  • Passed Senate
  • Became Law
HB 1031
Florida House Bill
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Customer Service Callback Queues; Defines "callback queue"; establishes pilot program to require specified agencies to use callback queue for returning certain calls; requires calls to be returned in specified manner; requires pilot program participants to report specified information to Legislature by certain date.
Last Action See all actions
Senate • Feb 26, 2026: Received
Latest Bill Text See all bill texts
H 1031 Filed

Summary

Comments on HB 1031

Tweets

Whip Lists

Sponsors
Votes
Feb 05, 2026, House
Favorable (Government Operations Subcommittee)
YES: 14
NO: 0
OTHER: 4
YES: 14

NO: 0

    NOT VOTING: 4

    Sources
    Feb 12, 2026, House
    Favorable (Information Technology Budget & Policy Subcommittee)
    YES: 14
    NO: 0
    OTHER: 2
    YES: 14

    NO: 0

      NOT VOTING: 2

      Sources
      Feb 17, 2026, House
      Favorable (State Affairs Committee)
      YES: 23
      NO: 0
      OTHER: 3
      YES: 23

      NO: 0

        NOT VOTING: 3

        Sources
        Feb 25, 2026, House
        Passage, Third Reading
        YES: 114
        NO: 0
        OTHER: 3
        YES: 114

        NO: 0

          NOT VOTING: 3

          Sources
          Actions
          • Feb 26, 2026 | Senate
            • Referred to Rules
            • Received
          • Feb 25, 2026 | Senate
            • In Messages
          • Feb 25, 2026 | House
            • Read 2nd time
            • Added to Third Reading Calendar
            • Read 3rd time
            • Passed; YEAS 114, NAYS 0
          • Feb 19, 2026 | House
            • Bill added to Special Order Calendar (2/25/2026)
          • Feb 17, 2026 | House
            • Favorable by State Affairs Committee
            • Reported out of State Affairs Committee
            • Bill released to House Calendar
            • Added to Second Reading Calendar
          • Feb 13, 2026 | House
            • Added to State Affairs Committee agenda
          • Feb 12, 2026 | House
            • Favorable by Information Technology Budget & Policy Subcommittee
            • Reported out of Information Technology Budget & Policy Subcommittee
            • Now in State Affairs Committee
          • Feb 10, 2026 | House
            • Added to Information Technology Budget & Policy Subcommittee agenda
          • Feb 05, 2026 | House
            • Favorable by Government Operations Subcommittee
            • Reported out of Government Operations Subcommittee
            • Now in Information Technology Budget & Policy Subcommittee
          • Feb 03, 2026 | House
            • Added to Government Operations Subcommittee agenda
          • Jan 13, 2026 | House
            • 1st Reading (Original Filed Version)
          • Jan 12, 2026 | House
            • Referred to Government Operations Subcommittee
            • Referred to Information Technology Budget & Policy Subcommittee
            • Referred to State Affairs Committee
            • Now in Government Operations Subcommittee
          • Jan 06, 2026 | House
            • Filed
          Bill Texts
          Documents
          Sources