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Insurance; Authorizes association, trust, or pool created for purpose of forming risk management mechanism or providing self-insurance for public entity to establish quorum & conduct public business through communications media technology; revises qualification for licensure as customer representative; revises factors for determining whether insurance rate filing is excessive, inadequate, or unfairly discriminatory; revises required claims history in loss run statements; limits loss run statement requests with respect to group health insurance policies to group policyholders; authorizes insurers to file certain insurance rating plans based on certain windstorm mitigation construction standards; provides exemption from diligent effort requirement for agents exporting contracts or endorsements providing flood coverage.