HOUSE OF REPRESENTATIVES STAFF ANALYSIS
BILL #: HB 267 Telehealth Practice Standards
SPONSOR(S): Fabricio and others
TIED BILLS: IDEN./SIM. BILLS: HB 79, SB 298
REFERENCE ACTION ANALYST STAFF DIRECTOR or
BUDGET/POLICY CHIEF
1) Healthcare Regulation Subcommittee 16 Y, 0 N Osborne McElroy
2) Health Care Appropriations Subcommittee 13 Y, 0 N Aderibigbe Clark
3) Health & Human Services Committee 19 Y, 0 N Osborne Calamas
SUMMARY ANALYSIS
Telehealth is not a type of health care service, but rather is a mechanism for the delivery of health care
services using synchronous or asynchronous telecommunications technology. Under current law, health care
professionals use telehealth as a platform to provide traditional health care services, including:
 Assessment, diagnosis, consultation, treatment, and monitoring of a patient;
 Transfer of medical data;
 Patient and professional health-related education;
 Public health services; and
 Health administration.
Section 456.47, F.S., authorizes the use of telehealth for all practitioners, within the applicable scope of
practice, and regulates the use of telehealth by out-of-state health care providers. This licensure statute was
enacted to clarity that the use of telehealth is not limited to physicians. As a licensure statute, it does not
address insurance coverage for, or other payment for, services provided via telehealth.
Current law expressly authorizes the use of advanced telecommunications technology for telehealth. However,
it specifically excludes certain types of communication from being considered “telehealth” and thus subject to
the requirements of s. 456.47, F.S.: audio-only telephone calls, email messages and facsimile transmission.
HB 267 revises the definition of telehealth to include telephone calls in the telehealth technology authorization
statute. This is not expected to have a significant impact on health care practice, as health c are providers
currently commonly provide services telephonically, and current law does not prevent them from doing so. This
change does not affect whether health insurers will reimburse health care practitioners for services provided
through telephone calls.
The bill has no fiscal impact on state or local government.
The bill provides an effective date of July 1, 2023.
This docum ent does not reflect the intent or official position of the bill sponsor or House of Representatives .
STORAGE NAME: h0267e.HHS
DATE: 4/18/2023
FULL ANALYSIS
I. SUBSTANTIVE ANALYSIS
A. EFFECT OF PROPOSED CHANGES:
Present Situation
Telehealth
Telehealth is not a type of health care service, but rather is a mechanism for the delivery of health care
services. Health care professionals use telehealth as a platform to provide traditional health care
services in a non-traditional manner; this includes formats such as synchronous live video calls
between a patient and provider, and remote patient monitoring which uses a device to collect patient
health information and transmit such information to a provider. 1 Formats such as these enable flexibility
in the provision of health care services as patients and providers do not have to be in the same location
at the time services are rendered. Telehealth is used to provide a wide variety of health care services
such as preventative medicine and the treatment of chronic health conditions. 2
Section 456.47, F.S., enacted by the Legislature in 2019, authorizes the use of telehealth for all
practitioners, within the applicable scope of practice, and regulates the use of telehealth by out-of-state
health care providers. This licensure statute was enacted to clarity that the use of telehealth is not
limited to physicians. As a licensure statute, it does not address insurance coverage for, or other
payment for, services provided via telehealth.
Current health care practitioner licensure law broadly defines “telehealth” as the use of synchronous or
asynchronous telecommunications technology by a telehealth provider to provide health care services,
including, but not limited to:3
 Assessment, diagnosis, consultation, treatment, and monitoring of a patient;
 Transfer of medical data;
 Patient and professional health-related education;
 Public health services; and
 Health administration.
Section 456.47(2), F.S., sets the standard of care for telehealth providers at the same level as the
standard of care for health care practitioners or health care providers providing in-person health care
services to patients in this state. This ensures that a patient receives the same standard of care
regardless of the modality used by the health care professional to deliver the services.4
Current law expressly authorizes the use of advanced telecommunications technology for telehealth.
However, it specifically excludes certain types of communication from being considered “telehealth” and
thus subject to the requirements of s. 456.47, F.S.: audio-only telephone calls, email messages and
facsimile transmission. This exclusion does not prohibit a health care provider from communicating with
patients by telephone.
Telehealth Providers
Health care services may be provided via telehealth by a Florida-licensed health care practitioner, a
practitioner licensed under a multistate health care licensure compact of which Florida is a member, 5 or
a registered out-of-state-health care provider.6 Out-of-state health care providers may provide services
to patients in Florida using telehealth upon registering with the Department of Health (DOH) as an out-
1 U.S. Department of Health and Human Services, Report to Congress: E-Health and Telemedicine (August 12, 2016), available at
https://aspe.hhs.gov/system/files/pdf/206751/TelemedicineE-HealthReport.pdf (last viewed April 17, 2023).
2 Id.
3 S. 456.47(1)(a), F.S.
4 S. 456.47(2), F.S.
5 Florida is a member of the Nurse Licensure Compact. See s. 464.0095, F.S.
6 S. 456.47(4), F.S.
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of-state telehealth provider.7 Out-of-state providers must provide services within their applicable scope
of practice as established by Florida law or rule.8 The out of-state telehealth provider registration does
not expire; however, registered providers must comply with all registration requirements until they
request to nullify their registration.9
In order to register as an out-of-state telehealth provider, one must:10
 Submit a completed application in the format prescribed by DOH;
 Maintain an active and unencumbered license, which is substantially similar to a license issued
to a Florida practitioner in the same profession, in a U.S. state or jurisdiction;
 Not have been the subject of disciplinary action relating to his or her license during the five-year
period preceding the submission of the application;11
 Designate a duly appointed registered agent for the service of process in Florida; and
 Maintain professional liability coverage or financial responsibility for telehealth services provided
to patients in Florida in an amount equal to or greater than that required for Florida-licensed
practitioners.12
Current law authorizes the following licensed health care practitioners to provide services through
telehealth:13
 Behavioral analyst  Nurse
 Acupuncturist  Pharmacist
 Allopathic physician  Dentist
 Osteopathic physician  Dental hygienist
 Chiropractor  Midwife
 Podiatrist  Speech therapist
 Occupational therapist  Medical physicist
 Radiology technician  Emergency Medical Technician
 Electrologist  Paramedic
 Orthotist  Massage therapist
 Pedorthist  Optician
 Prosthetist  Hearing aid specialist
 Clinical laboratory personnel  Dietician/Nutritionist
 Respiratory therapist  Athletic trainer
 Psychologist  Clinical social worker
 Psychotherapist  Marriage and family therapist
 Optometrist  Mental health counselor
7 Id.
8
Id.
9 Florida Department of Health, Division of Medical Quality Assurance, Florida Telehealth: Frequently Asked Questions, available at
https://flhealthsource.gov/telehealth/faqs/ (last visited February 7, 2023).
10 S. 456.47(4), F.S.
11 Current law requires DOH to consult the National Practitioner Data Bank to verify whether adverse information is available for the
registrant.
12 Florida law requires physicians, acupuncturists, chiropractic physicians, dentists, anesthesiologist assistants, advanced pra ctice
registered nurses, and licensed midwives to demonstrate $100,000 per claim and an annual aggregate of $300,000 of profession al
responsibility (see ss. 458.320 and 459.0085, F.S.; r. 64B1-12.001. F.A.C; r. 64B2-17.009, F.A.C.; 64B5-17.0105, F.A.C.; rr. 64B8-
31.006 and 64B15-7.006, F.A.C.; r. 64B9-4.002, F.A.C.; and r. 64B24-7.013, F.A.C.; respectively). Podiatric physicians must
demonstrate professional responsibility in the amount of $100,000 (see r. 64B18-14.0072, F.A.C.).
13 These are professionals licensed under s. 393.17; part III, ch. 401; ch. 457; ch. 458; ch. 459; ch. 460; ch. 461; ch. 463; ch . 464; ch.
465; ch. 466; ch. 467; part I, part III, part IV, part V, part X, part XIII, and part XIV, ch. 468; ch. 478; ch. 480; part II and part III, ch. 483;
ch. 484; ch. 486; ch. 490; or ch. 491.
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DATE: 4/18/2023
Insurance Coverage for Telephone Calls
In response to the COVID-19 pandemic, on April 3, 2020, the Agency for Health Care Administration
(AHCA) issued a Statewide Medicaid Managed Care Policy Transmittal that addressed Medicaid
coverage of telephonic (audio-only) communications as a form of telehealth.14 Under the transmittal,
Medicaid managed care plans were required to expand coverage of the use of telehealth to provide
covered to include telephone-only communications when rendered by licensed physicians, physician
assistants, advanced practice nurse practitioners, and behavioral health practitioners.
A later Statewide Medicaid Managed Care Policy Transmittal published on April 20, 2020, specified that
audio-only telephone calls should only be used as a modality for behavioral health services as a last
resort and when a patient does not have access to audio/video technology. 15
This coverage applied until the end of the state of emergency as declared in Executive Order Number
20-52.16 The state of emergency was extended several times before expiring on June 26, 2021.
Current law does not expressly authorize, or prohibit, commercial insurers and health maintenance
organizations from covering services provided via telehealth, or services provided telephonically. Such
coverage is subject to contract negotiation between these private insurers and health care providers.
Effect of the Bill
HB 267 revises the definition of telehealth to include telephone calls in the telehealth technology
licensure statute.
This appears to have little impact on health care practice, as health care providers currently commonly
provide services telephonically, and current law does not prevent them from doing so. Similarly, this
change does not affect whether health insurers will reimburse health care practitioners for services
provided through telephone calls.
The bill provides an effective date of July 1, 2023.
B. SECTION DIRECTORY:
Section 1: Amends s. 456.47, F.S., relating to use of telehealth to provide services.
Section 2: Provides an effective date of July 1, 2023.
II. FISCAL ANALYSIS & ECONOMIC IMPACT STATEMENT
A. FISCAL IMPACT ON STATE GOVERNMENT:
1. Revenues:
None.
2. Expenditures:
None.
B. FISCAL IMPACT ON LOCAL GOVERNMENTS:
14 Agency for Health Care Administration, Statewide Medicaid Managed Care Policy Transmittal 2020-20 (April 3, 2020), available at
https://ahca.myflorida.com/content/download/8001/file/PT_2020-20_COVID-19_State-of-Emergency_Telemedicine_Services.pdf (last
viewed Apr. 10, 2023).
15 Agency for Health Care Administration, Statewide Medicaid Managed Care Policy Transmittal 2020-25 (April 20, 2020), available at
https://ahca.myflorida.com/content/download/8009/file/PT_2020-25_COVID-19_BehavHealthTelemedRequire_04-21-2020.pdf (last
viewed Apr. 10, 2023).
16 Executive Office of the Governor, Executive Order 20-25, Emergency Management - COVID-19 Public Health Emergency, March 9,
2020, available at https://www.flgov.com/wp-content/uploads/orders/2020/EO_20-52.pdf (last viewed Apr. 10, 2023).
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DATE: 4/18/2023
1. Revenues:
None.
2. Expenditures:
None.
C. DIRECT ECONOMIC IMPACT ON PRIVATE SECTOR:
None.
D. FISCAL COMMENTS:
None.
III. COMMENTS
A. CONSTITUTIONAL ISSUES:
1. Applicability of Municipality/County Mandates Provision:
The bill does not appear to affect county or municipal governments.
2. Other:
None.
B. RULE-MAKING AUTHORITY:
DOH has sufficient rulemaking authority to implement the bill’s provisions.
C. DRAFTING ISSUES OR OTHER COMMENTS:
None.
IV. AMENDMENTS/COMMITTEE SUBSTITUTE CHANGES
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DATE: 4/18/2023

Statutes affected:
H 267 Filed: 456.47
H 267 er: 456.47