This bill aims to amend the Code of West Virginia by adding a new section, 24-2-1s, which grants the Public Service Commission (PSC) jurisdiction over internet service providers (ISPs). The legislation recognizes reliable internet connectivity as a fundamental expectation for consumers, equating its importance to that of traditional public utilities. It defines an ISP as any business providing broadband internet access in West Virginia and outlines the PSC's responsibilities, which include ensuring that ISPs deliver safe, adequate, and reliable service under fair terms, as well as adjudicating complaints regarding service quality.

Additionally, the bill empowers the PSC to enforce compliance by ISPs, allowing for fines of up to $7,000 for violations of commission orders. The PSC is also authorized to propose rules necessary for implementing these provisions. This legislative change reflects a growing recognition of the critical role that internet service plays in modern life and aims to enhance consumer protection in this area.

Statutes affected:
Introduced Version: 24-2-1s