The proposed bill introduces "The Rossi Act" to the Code of West Virginia, establishing requirements for entities that provide goods, services, or utilities. Specifically, it mandates that these entities must allow individuals to make changes to their electronic accounts via telephone or mail, provided that necessary identity verification measures are in place. This new requirement aims to enhance consumer access and convenience in managing their accounts.

Additionally, the bill stipulates that any failure to comply with this mandate will be considered a violation of the West Virginia Consumer Credit and Protection Act, which will be enforceable by the Attorney General. This enforcement mechanism is intended to ensure that consumers' rights are protected and that businesses adhere to the new regulations set forth by The Rossi Act.

Statutes affected:
Introduced Version: 46A-6O-1