The bill amends the Code of West Virginia by adding a new section, 24-2-1s, which grants the Public Service Commission (PSC) jurisdiction over internet service providers (ISPs). It establishes legislative findings that emphasize the necessity of reliable internet connectivity as a fundamental expectation for consumers, comparable to other public utility services. The bill defines an internet service provider and outlines the PSC's duties, which include ensuring that ISPs provide safe, adequate, and reliable service under fair terms, as well as adjudicating complaints regarding service quality.

Additionally, the bill empowers the PSC to enforce compliance by ISPs, allowing for fines of up to $7,000 for violations of commission orders. The PSC is also authorized to propose rules necessary for implementing these provisions. This legislative change aims to enhance consumer protection and service quality in the broadband internet sector in West Virginia.

Statutes affected:
Introduced Version: 24-2-1
Committee Substitute: 24-2-1s