Assembly Bill 908 aims to enhance government service delivery in Wisconsin by establishing a structured framework for improvement across state agencies. The bill mandates the Secretary of Administration to appoint a government service delivery coordinator responsible for overseeing efforts to enhance service delivery, particularly for high-impact programs. This coordinator will develop standards, policies, and guidelines for agencies, facilitate data collection on service delivery, and evaluate the quality of services provided. Additionally, each agency must designate a lead official to implement these improvements and coordinate efforts within their respective agencies.

The bill also requires the Department of Administration to produce an annual report detailing the progress made in improving government service delivery, which will be submitted to the governor and the legislature. This initiative is designed to ensure that state agencies effectively meet the needs of residents, businesses, and organizations by providing efficient, transparent, and accessible services.