The bill establishes an independent living ombuds program in Washington State to support seniors residing in independent living facilities and the independent living sections of continuing care retirement communities. It recognizes that many seniors over 55 prefer to live in communities designed for independent living but often face challenges due to limited mobility and lack of access to ombuds services. The legislation creates a new office of the state senior independent living ombuds, which will be responsible for tracking complaints, advocating for residents' rights, and providing resources to address issues related to landlord-tenant relationships and consumer protection.
The bill outlines the powers and duties of the senior independent living ombuds, including investigating complaints, monitoring relevant laws, and providing information to residents about their rights. It mandates that senior independent living communities post contact information for the ombuds office and distribute this information to residents before finalizing rental agreements. Additionally, the bill ensures confidentiality for complainants and protects ombuds from liability when performing their duties. Overall, the legislation aims to enhance the quality of life for seniors in independent living arrangements by providing them with necessary support and advocacy.