This bill seeks to improve regulatory oversight of continuing care retirement communities (CCRCs) in Washington State by implementing recommendations from the Department of Social and Health Services. It introduces new definitions, such as "additional fee" for charges beyond standard fees and "noncontractual resident" for individuals living in CCRCs without formal agreements. The legislation establishes requirements for residency agreements to ensure access to health and long-term care services, and it mandates specific documentation for registration applications, including financial statements and plans for resident involvement. A timeline is set for CCRC registration, with new applications not accepted before July 1, 2027, while existing registrations remain valid until September 30, 2027, contingent on timely renewal applications.

Additionally, the bill creates a framework for a senior independent living ombuds, who will advocate for residents' interests and ensure compliance with laws. The Department of Commerce is tasked with supporting the ombuds, who will have defined powers, including establishing a uniform complaint reporting system and developing educational resources for residents. The bill also includes provisions for posting ombuds contact information, referral procedures for complaints, and the formation of a work group to analyze resident complaint data. It emphasizes confidentiality and protects the ombuds from liability when acting in good faith, while requiring the Department of Commerce to adopt necessary rules for implementation and report findings to the legislature. Overall, the bill aims to enhance oversight and support for residents in CCRCs.

Statutes affected:
Original Bill: 18.390.010, 18.390.030, 18.390.040, 18.390.080