The bill seeks to strengthen the regulatory framework governing continuing care retirement communities (CCRCs) in Washington State by implementing recommendations from the Department of Social and Health Services. It introduces new definitions, such as "additional fee" for extra charges beyond standard fees and "noncontractual resident" for individuals living in CCRCs without formal agreements. The legislation mandates that residency agreements ensure access to specific health and long-term care services and requires detailed documentation for registration applications, including audited financial statements and plans for resident involvement. Existing registrations will remain valid until September 30, 2027, provided new applications are submitted by July 1, 2027, while new applications will not be accepted before this date.

Additionally, the bill establishes the Office of the State Senior Independent Living Ombuds to advocate for residents in independent living units within CCRCs, with the Attorney General empowered to enforce compliance with the new regulations under the Consumer Protection Act. The ombuds will have defined roles, including statewide coordination, a uniform complaint reporting system, and educational resource development, with specific qualifications required for their position. The bill also outlines operational procedures for ombuds, including access to community buildings and protections against retaliation for those assisting them. A work group will be formed to study data needs for oversight, and the Department of Commerce is tasked with adopting necessary rules and reporting findings to the legislature, creating a new chapter in Title 18 of the Revised Code of Washington.

Statutes affected:
Original Bill: 18.390.010, 18.390.030, 18.390.040, 18.390.080