The bill establishes a right to repair for mobility equipment used by individuals with physical disabilities in Washington State. It mandates that original equipment manufacturers (OEMs) provide independent repair providers and equipment owners with access to necessary documentation, parts, embedded software, firmware, and tools on fair and reasonable terms. This is intended to reduce repair times, which can currently take weeks, and ensure that individuals relying on mobility devices can maintain their quality of life, employment, and safety. The bill defines key terms related to repair services and outlines the responsibilities of OEMs and authorized repair providers.
Additionally, the bill includes provisions that protect OEMs from liability for damages caused by independent repair providers, as long as the damage is not due to design or manufacturing defects. It also requires independent repair providers to inform consumers that they are not authorized by the OEM and to disclose the source of any replacement parts used. Violations of this chapter are deemed unfair or deceptive acts under the state's consumer protection act, allowing enforcement by the attorney general. Overall, the legislation aims to enhance repair options and accessibility for individuals with disabilities who depend on mobility equipment.