The proposed legislation, known as the Washington Call Center Jobs Act, establishes new regulations for call center employers in Washington State. It defines key terms such as "call center," "employer," and "part-time worker," and mandates that employers intending to relocate a call center to a foreign country must notify the commissioner at least 120 days in advance if the relocation involves a significant portion of their operations. Violations of this notification requirement can result in civil penalties of up to $10,000 per day. Additionally, the commissioner is tasked with maintaining a semiannual list of employers who have provided such notifications, which will be made publicly available.

Furthermore, the bill stipulates that call center employers listed as having relocated operations are ineligible for state grants or loans for five years, although this ineligibility can be waived under certain circumstances. It also requires that contracts for call center services with state agencies must ensure that work is performed entirely within the United States, excluding interpreter services. The act clarifies that it does not affect workers' rights to payments or benefits under other laws when relocating to a foreign country.