The proposed legislation, known as the Washington Call Center Jobs Act, establishes new regulations for call center employers in Washington State. It defines key terms such as "call center," "employer," and "part-time worker," and mandates that employers intending to relocate a call center to a foreign country must notify the commissioner at least 120 days in advance. This requirement applies specifically to relocations involving at least 25% of the call center's total volume. Employers who fail to comply with this notification requirement may face civil penalties of up to $10,000 per day. Additionally, the commissioner is tasked with maintaining a semiannual list of employers who have provided such notifications.

Furthermore, the bill stipulates that any call center employer listed as having relocated will be ineligible for state grants or loans for five years, although this ineligibility can be waived under certain circumstances. It also mandates that state agency contracts for call center services must ensure that work is performed entirely within the United States, excluding interpreter services. The act clarifies that it does not affect workers' rights to payments or benefits under other laws when relocating to a foreign country. Overall, the legislation aims to protect jobs in the state by imposing restrictions on the relocation of call centers.