The proposed bill establishes the Washington Call Center Jobs Act, which introduces regulations for call center employers regarding the relocation of their operations. It defines key terms such as "call center," "employer," and "part-time worker," and mandates that employers intending to relocate a call center to a foreign country must notify the commissioner at least 120 days in advance. Violations of this notification requirement can result in civil penalties of up to $10,000 per day. Additionally, the commissioner is tasked with maintaining a semiannual list of employers who have provided such notifications, which will be made available on the employment security department's website.

Furthermore, the bill stipulates that call center employers listed as having relocated operations will be ineligible for state grants or loans for five years, although this ineligibility can be waived under certain conditions. It also requires that contracts for call center services made by state agencies must ensure that all work is performed within the United States, excluding interpreter services. The bill clarifies that it does not affect workers' rights to payments or benefits under other laws when relocating to a foreign country. Overall, the legislation aims to protect jobs within the state by imposing restrictions on the relocation of call center operations.