The bill proposes the establishment of a feasibility study to develop a resource data tool aimed at connecting Washington residents to various state services through a digital platform, including a mobile application and web portal. The legislature recognizes the need for a streamlined approach to service access, which would enhance efficiency and reduce redundancy among state agencies. The study will be conducted in collaboration with an advisory group composed of representatives from relevant state agencies and community organizations, as well as individuals with lived experience in receiving public benefits.
The feasibility study will assess existing digital resources, consider language access and communication options, and ensure equitable access for individuals with disabilities or limited internet access. The findings and recommendations from the study, including a plan for launching the resource data tool, are to be submitted to the governor and legislative committees by December 1, 2024. The advisory group will be dissolved upon the completion of the study, which is also set to expire on the same date.