Bill H.768, introduced by Representatives Rachelson and Southworth, aims to enhance consumer protections in Vermont regarding the towing and storage of vehicles by establishing the Vermont Consumer Protection Towing Act. This new chapter sets minimum standards for towing services, defines key terms such as "emergency towing" and "private property towing," and specifies that the regulations apply to towing service providers in Vermont, with certain exceptions for automobile clubs and insurance companies. The bill mandates that net proceeds from the sale of abandoned vehicles be returned to the vehicle owner through the state's unclaimed property system and outlines requirements for documentation, record retention, and consumer notification.

The legislation also introduces comprehensive regulations for towing companies, including requirements for itemized invoices detailing charges and vehicle information, as well as notification obligations to vehicle owners within five business days of towing. It establishes maximum allowable charges for towing and storage based on vehicle type, ensuring fair pricing practices. Additionally, the bill outlines penalties for violations and assigns enforcement responsibilities to the Department of Motor Vehicles, which will develop a framework for implementing the Act. The enforcement provisions are set to take effect on January 1, 2028, while other sections will be effective from July 1, 2026.

Statutes affected:
As Introduced: 23-2155, 23-2156, 23-2158