H.512 is a proposed bill aimed at enhancing consumer protection in the event ticketing market by implementing regulations on ticket resale practices. The bill mandates that entities involved in ticket resale must guarantee full refunds to purchasers under specific circumstances and provide clear, itemized pricing details, including taxes and fees. It also prohibits the sale of tickets that resellers do not own or have under contract unless they clearly notify the purchaser. Additionally, the use of software or methods to bypass online sales limits or security measures is banned.
To further strengthen consumer protection, the bill requires annual licensing for ticket resellers, mandates the maintenance of a minimum surety bond to cover potential consumer losses, and necessitates the upkeep of records related to resale transactions. Enforcement authority is granted to the Office of the Attorney General, which can conduct compliance audits, impose administrative penalties, and revoke or suspend reseller licenses when necessary. Violations of these regulations will be classified as unfair and deceptive acts in commerce, aligning with existing consumer protection laws.