The proposed bill, known as the Fair Access to Online Utility Payment Act, aims to prohibit municipal utilities from imposing convenience fees on utility bills paid through online methods. The bill emphasizes the importance of online payment systems as a convenient and accessible option for ratepayers, particularly for low-income individuals who may be discouraged by additional fees. It mandates that municipalities absorb any costs associated with providing online payment options into their general operating expenses and requires them to disclose these costs in their annual budgets.
Additionally, the bill includes provisions for municipalities to not impose any processing or convenience fees for electronic payments related to electric, water, wastewater, or communications services. It encourages municipalities to seek cost-effective terms with third-party payment processors and explore fee-free payment methods. The State Treasurer is tasked with providing guidance to municipalities, and a grant program will be designed to assist in transitioning to modern online payment systems. The act is set to take effect on July 1, 2025.
Statutes affected: As Introduced: 32-583