The House Concurrent Resolution recognizes the significant contributions of Vermont 211 as it celebrates its 20th anniversary. Operated by United Ways of Vermont, Vermont 211 is a nationally accredited helpline that offers a 24/7 information and referral service, connecting Vermonters to over 1,000 community-based agencies and providing access to nearly 2,900 programs and 10,800 services. The resolution highlights the dedicated team of Community Resource Specialists who assist individuals in a confidential manner, addressing essential needs such as housing, food, and utilities. In 2024 alone, Vermont 211 received over 57,000 contacts, resulting in more than 12,500 referrals, and plays a crucial role in supporting the Department for Children and Families and Vermont Emergency Management Services during emergencies.

In addition to celebrating its two decades of service, the resolution designates February 11, 2025, as National 211 Day in Vermont, emphasizing the importance of Vermont 211 as a vital community resource. The General Assembly expresses its appreciation for the organization's role in maintaining the integrity of the 911 system and its collaboration with various organizations, including the Food Security Roadmap Coalition. The resolution concludes by directing the Secretary of State to send a copy of the resolution to Vermont 211, acknowledging its essential services to the community.