Bill H.92 aims to enhance the fairness and transparency of the Human Services Board's fair hearing proceedings. It proposes two key changes: first, it allows aggrieved applicants to speak uninterrupted for a reasonable period during hearings, ensuring they can fully present their cases. Second, it mandates that both the hearing officer and the agency's attorney communicate in plain language, avoiding legal jargon to make the process more accessible to applicants.

These changes are intended to create a more user-friendly environment for individuals navigating the fair hearing process, ultimately promoting better understanding and participation in hearings related to human services. The bill reflects a commitment to improving the experience of applicants by prioritizing clear communication and the opportunity for full expression during hearings.