The Vermont Broadband Consumer Protection and Competition Act aims to strengthen consumer protections for broadband and Voice over Internet Protocol (VoIP) services in Vermont by introducing a new subchapter to existing law. This legislation establishes a net neutrality compliance requirement for broadband providers, prohibits misleading marketing practices and excessive fees, and mandates that providers maintain records of consumer complaints while submitting annual reports to the Attorney General. These measures are designed to promote a competitive broadband market and ensure accountability, particularly in rural areas where access to broadband is crucial for economic and educational opportunities.

Additionally, the bill empowers the Attorney General to assess compliance costs against broadband providers, maintain confidentiality of sensitive information, and submit an annual report to the General Assembly on market competition, including complaints and enforcement actions. It also repeals a previous statute related to the review of network management practices. The legislation includes provisions for monitoring the health and public safety risks associated with VoIP services, requiring the Commissioner of Public Service to review outage reports, ensure compliance with FCC regulations, and develop consumer education initiatives. The act will take effect upon passage.