Consumer protection; automatic renewal or continuous service offers; disclosure and cancellation. Amends certain definitions related to automatic renewal or continuous service offers, including the definition of "clear and conspicuous" as it relates to seller disclosures and requirements to provide a simple cancellation mechanism. The bill replaces the term "supplier" in current provisions with "seller" and provides a definition for such term. The bill requires sellers to provide a cancellation mechanism through, at a minimum, each method by which a consumer can initiate an automatic renewal or continuous service offer and includes additional provisions related to providing such cancellation mechanism. Under the bill, several organizations and businesses are no longer exempt from disclosure and cancellation requirements for automatic renewal or continuous service offers. The bill also removes the good faith exception to enforcement that is available through the Virginia Consumer Protection Act.
Statutes affected: Introduced: 59.1-207.45, 59.1-207.49
Engrossed: 59.1-207.45, 59.1-207.49