[Congressional Bills 118th Congress] [From the U.S. Government Publishing Office] [H.R. 3498 Introduced in House (IH)] <DOC> 118th CONGRESS 1st Session H. R. 3498 To facilitate nationwide accessibility and coordination of 211 services and 988 services in order to provide information and referral to all residents and visitors in the United States for mental health emergencies, homelessness needs, other social and human services needs, and for other purposes. _______________________________________________________________________ IN THE HOUSE OF REPRESENTATIVES May 18, 2023 Mr. Higgins of New York (for himself and Mr. Fitzpatrick) introduced the following bill; which was referred to the Committee on Energy and Commerce _______________________________________________________________________ A BILL To facilitate nationwide accessibility and coordination of 211 services and 988 services in order to provide information and referral to all residents and visitors in the United States for mental health emergencies, homelessness needs, other social and human services needs, and for other purposes. Be it enacted by the Senate and House of Representatives of the United States of America in Congress assembled, SECTION 1. SHORT TITLE. This Act may be cited as the ``Human-services Emergency Logistic Program Act of 2023'' or the ``HELP Act of 2023''. SEC. 2. PURPOSES. The purposes of this Act are as follows: (1) To strengthen the existing 211 services and to coordinate 211 and 988 services in States throughout the Nation. (2) To increase the availability, reliability, and responsiveness of 211 and 988 services, and improve information and referral through 211 and 988 services, across the country, 24 hours a day, 365 days a year. (3) To reduce the use of 911 services for circumstances not related to law enforcement, fire, or medical emergencies. (4) To more efficiently connect individuals with mental health services and other needed human services. (5) To reduce the arrests, incarcerations, and violent interactions between law enforcement and individuals that sometimes occur from inappropriate 911 emergency referrals. SEC. 3. ALLOTMENTS TO STRENGTHEN NATIONWIDE ACCESSIBILITY AND COORDINATION OF 211 AND 988 SERVICES FOR INFORMATION AND REFERRAL FOR HUMAN SERVICES AND MENTAL HEALTH NEEDS. (a) In General.--Out of amounts appropriated under section 4(a) that remain after application of section 4(b), the Secretary of Health and Human Services (referred to in this Act as the ``Secretary''), acting through the Human Services National Board, shall make an allotment to each State, in accordance with the formula developed under subsection (b), to carry out a program for the purposes of-- (1) ensuring 211 and 988 services are directly accessible to all individuals in each State; (2) ensuring capacity within each State for 988 services through the operational support of State designated crisis centers within the National Suicide Prevention Lifeline Network; (3) strengthening the reliability, accessibility, and responsiveness of methods of communication through 211 and 988 services, in order to provide information and referrals with respect to human services provided through the respective 211 or 988 services, including mental health emergency resources and suicide prevention resources provided through 988 services, homelessness resources, domestic violence resources, resources to identify and address child, adult, and elder abuse and exploitation, caregiver and child care resources, and other human service needs provided through 211 services; and (4) reducing law enforcement interactions with people with disabilities and individuals experiencing human-services or mental health needs, and increasing the capacity to divert calls from 911 or police departments to mental health and human services responders, as appropriate. (b) Allotments to States.-- (1) In general.--For purposes of making allotments under this section, the Secretary shall develop a formula for determining the allotment amounts for each State. Such formula shall be based on population, population density, poverty rate, and other evidence-based predictive data related to the needs of the State for, and access to, mental health and other human services. Allotments made under this section, and the services provided through such allotments, shall not supplant funding otherwise made available to the State for such purposes, or services otherwise provided by the State for such purposes. (2) Non-federal contributions.--A State may not be eligible for an allotment under this section unless the State ensures that at least 25 percent of the resources of the program funded by the State allotment will be derived from non-Federal sources, which may include in-kind contributions of goods or services. (3) Requirement regarding state allotment amounts.--Of the amounts allotted to a State under this section, not more than 15 percent shall be allocated for evaluation, training, and technical assistance, and for management and administration of subgrants awarded under this section. (4) Administrative costs.--From the allotment made to a State under this subsection, the State Human Services Collaborative may retain the greater of \1/2\ of 1 percent of such allotment or $50,000, for administrative costs. (c) Human Services National Board.-- (1) In general.--The Secretary shall establish a Human Services National Board for purposes of-- (A) managing and allocating funds under this section, including making allotments to States; (B) reviewing State plans for implementing and maintaining 211 systems and coordinating the 211 and 988 systems; (C) evaluating State 211 and 988 systems, including with respect to capacity for answering and responding to calls; and (D) evaluating the coordination and collaboration among 211, 988, and 911 services and other emergency and call center systems. (2) Membership.-- (A) In general.--The Human Services National Board shall be comprised of not fewer than 19 members selected by the Secretary in accordance with subparagraph (B), of which 11 shall be permanent members, and 8 shall serve 3-year, rotating terms. (B) Members.-- (i) Permanent members.--The 11 permanent members shall be comprised of one representative from each of-- (I) the Alliance of Information and Referral Systems; (II) United Way Worldwide; (III) the National Council on Independent Living; (IV) the National Association of Area Agencies on Aging; (V) the Bazelon Center for Mental Health Law; (VI) the Leadership Conference on Civil and Human Rights; (VII) the National Alliance to End Homelessness; (VIII) the Fraternal Order of Police; (IX) the National Suicide Prevention Lifeline; (X) the National Domestic Violence Hotline; and (XI) the National Emergency Number Association. (ii) Rotating members.--The 8 rotating members shall be selected by the Secretary, with input from stakeholders and advocates, and shall include-- (I) 1 representative of a faith- based organization dedicated to providing human services; (II) 1 representative of an organization dedicated to ensuring racial and ethnic equity; (III) 1 representative of a disability organization operated by a majority of people with disabilities; (IV) 1 representative of an organization representing older adults; (V) 1 representative of an organization representing Tribal and Native peoples; (VI) 1 representative of an organization representing LGBTQ+ populations; (VII) 1 representative of a secular organization dedicated to providing human services; and (VIII) 1 representative of a law enforcement labor or representative organization. (iii) Additional rotating members.--In addition to the members appointed under clauses (i) and (ii), the Secretary may appoint to the Human Services National Board up to 4 additional rotating members to represent specific populations or issues. Each such member shall serve a 3 year term. (iv) Ex officio members.--Ex officio members of the Human Services National Board shall include 1 representative from each of-- (I) the Department of Health and Human Services; (II) the Department of Education; (III) the Department of Homeland Security; (IV) the Department of Housing and Urban Development; (V) the Department of Commerce; and (VI) the Department of Labor. (3) Fiscal agent.--The Office of the Secretary of Health and Human Services shall be the fiscal agent of the Human Services National Board. (4) Chair and vice chair.-- (A) Chair selection.--The Chair of the Human Services National Board shall be selected by the Human Services National Board members, from among the permanent members described in paragraph (2)(B)(i), and shall serve a 5 year term. (B) Vice chair selection.--The Vice Chair shall be selected by the Human Services National Board members, from among the rotating members described in paragraph (2)(B)(ii), and shall serve a 3 year term. (d) State Oversight Entities.-- (1) Human services collaboratives.-- (A) In general.--A State seeking an allotment under this section, not later than 3 months after receiving an allotment, shall appoint a lead entity (referred to in this section as a ``Human Services Collaborative'') for purposes of meeting the requirements of this subsection. (B) Human services collaborative.--A State lead entity shall be treated as the State Human Services Collaborative under this subsection if the entity-- (i)(I) is a State entity or an independently incorporated nonprofit organization serving as the lead implementing agency coordinating and managing State and regional projects and operations for 211 in the State-- (aa) under State law; or (bb) by order of the State public utility commission; (II) collaborates, to the extent practicable, with the entities listed in clause (ii); and (III) collaborates with the Administrator of the National Suicide Prevention Lifeline to coordinate 988 operations with 211 operations in the State; or (ii) is a collaborative entity established by the State for such purpose from among representatives of-- (I) an informal, existing 211 statewide collaborative in the State; (II) crisis centers within the National Suicide Prevention Lifeline Network operating in the State; (III) State agencies; (IV) community-based organizations, including-- (aa) organizations representing older adults; (bb) organizations representing people with disabilities; (cc) where appropriate, organizations representing Native peoples and Tribal nations; (dd) organizations representing people with mental health disabilities; and (ee) organizations led by Black people, indigenous people, or people of color working to end racism; (V) faith-based organizations dedicated to providing human services; (VI) nonprofit organizations providing human services; (VII) comprehensive and specialized information and referral providers, including area agencies on aging, aging and disability resource centers, and 211 and 988 call centers; (VIII) State and regional foundations; (IX) businesses headquartered in, or with significant presence in, the State; and (X) law enforcement labor or representative organizations representing rank and file officers. (2) Human services state oversight council.-- (A) In general.--Each State receiving an allotment under this section shall establish a Human Services State Oversight Council (referred to in this section as a ``Council'') to provide guidance and oversight of the 211 and 988 systems to the State Human Services Collaborative. (B) Members.-- (i) In general.--Each Council shall be comprised of not more than 25 stakeholders and service providers appointed by the governor of the State for staggered 3-year terms, including-- (I) at least 3 representatives of human service providers; (II) at least 2 adults over the age of 60; (III) at least 3 people with disabilities; (IV) at least 3 additional people with mental health disabilities; (V) at least 1 individual with a child under 18 years of age; (VI) at least 1 individual caring for an older adult; (VII) at least 1 individual providing support for a relative with a disability; (VIII) at least 3 individuals who are members of a family that receives means tested Federal benefits, such as temporary assistance for needy families under part A of title IV of the Social Security Act (42 U.S.C. 601 et seq.), the supplemental nutrition assistance program established under the Food and Nutrition Act of 2008 (7 U.S.C. 2011 et seq.), or the supplemental security income program established under title XVI of the Social Security Act (42 U.S.C. 1381 et seq.); (IX) at least 1 business representative; and (X) at least 1 representative of a law enforcement labor or representative