H.B. No. 5195 aims to modernize state agency Internet websites and digital services by adding a new Subchapter S to Chapter 2054 of the Government Code. This subchapter mandates that each state agency assess its Internet website and online service portals to identify areas for improvement in user accessibility, navigation, and efficiency. The assessment must consider strategies for simplifying user access to services, reducing paperwork through electronic alternatives, ensuring compliance with accessibility standards, and adopting best practices for web design and functionality. Additionally, the Department of Information Resources is tasked with providing guidance and technical assistance to state agencies, developing best practices for user-centered design, and establishing a working group of technology officers to facilitate information sharing.

The bill also requires state agencies to conduct biennial reviews of their digital modernization efforts, focusing on cost-efficiency, effectiveness in improving public access, and compliance with statewide guidance. Findings from these reviews must be submitted to the Department of Information Resources, which will compile and report the results to state leadership. The initial report is due by December 1, 2027, and the entire act is set to take effect on September 1, 2025.

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