House Bill No. 4990 aims to enhance compliance with Texas's public information law by establishing an open records hotline operated by the attorney general. This hotline will allow members of the public and governmental body employees to call a toll-free number to inquire about the requirements of the public information law, including how to properly request information and ensure compliance. Additionally, the bill introduces a new section that allows individuals who believe a governmental body has failed to provide requested information to file a written complaint with the attorney general, detailing their request and the perceived non-compliance.

The bill also amends existing provisions regarding complaints about overcharging for public information copies. It specifies that the attorney general must respond to such complaints within ten business days and requires governmental bodies to answer any questions posed by the attorney general within five business days. The changes aim to streamline the complaint process and ensure timely responses, thereby promoting transparency and accountability in public information access. The act is set to take effect on September 1, 2025.

Statutes affected:
Introduced: Government Code 552.269 (Government Code 552)
House Committee Report: Government Code 552.269 (Government Code 552)