H.B. No. 4224 amends the Health and Safety Code by adding Section 181.105, which mandates that covered entities prominently post detailed instructions on their websites and at their facilities regarding consumer access to health care records. Specifically, these instructions must include how consumers can request their health care records, contact the relevant disciplinary or licensing authority, and file complaints as outlined in Section 181.103. However, this requirement does not apply to entities that handle claims processing, data processing, data analysis, utilization review, or billing for another covered entity that directly provides health care services to consumers.

The bill is set to take effect on September 1, 2025, following its passage in both the House and Senate with unanimous support. This legislation aims to enhance transparency and accessibility for consumers seeking information about their health care records and the processes for addressing complaints.

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