H.B. No. 2963 introduces Chapter 121 to the Business & Commerce Code, which addresses the diagnosis, maintenance, and repair of digital electronic equipment. The bill defines key terms such as "authorized repair provider," "independent repair provider," and "digital electronic equipment," and establishes the obligations of original equipment manufacturers (OEMs) to provide necessary tools, replacement parts, and documentation to both authorized and independent repair providers. OEMs are required to make these resources available under fair and reasonable terms within one year of the first sale of the equipment, while certain categories, including critical infrastructure technology and medical devices, are exempt from these requirements. The bill also voids any contractual provisions that attempt to waive these obligations.

Additionally, the bill outlines the limitations of liability for OEMs and authorized repair providers, stating they are not liable for damages from repairs conducted by independent providers. It grants the attorney general exclusive authority to enforce the chapter's provisions, allowing for legal action against violators after a specified notice period. Violations of the chapter are classified as deceptive trade practices, actionable under existing laws, and the attorney general can recover reasonable attorney's fees and expenses incurred during enforcement. The bill is set to take effect on September 1, 2026, and clarifies that existing agreements between authorized repair providers and manufacturers will prevail in case of conflict with the new provisions.

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