S.B. No. 1309 amends the Utilities Code to require electric utilities, municipally owned utilities, and electric cooperatives to provide specific information to retail electric customers at least quarterly, rather than periodically. This information must be included with the bills sent to customers and covers the utility's procedures for involuntary load shedding, the identification of critical care residential and industrial customers, the application process for customers to be recognized as critical, and guidance on reducing electricity use during potential load shedding events.

The bill aims to enhance communication between utilities and their customers regarding critical information that can help manage electricity use and ensure customer awareness during times of energy shortages. The changes will take effect on September 1, 2025, ensuring that customers receive timely and relevant information to better prepare for and respond to involuntary load shedding situations.

Statutes affected:
Introduced: Utilities Code 17.005, Utilities Code 17.006 (Utilities Code 17)