The bill, S.B. No. 1294, aims to enhance compliance with Texas's public information law by establishing an open records hotline operated by the attorney general. This hotline will allow members of the public and governmental body employees to call a toll-free number to inquire about the requirements of the public information law, including how to properly request information and ensure compliance. Additionally, the bill introduces a new section that allows individuals who believe a governmental body has failed to provide requested information to file a written complaint with the attorney general, detailing their request and the perceived non-compliance.

Furthermore, the bill amends existing provisions regarding complaints about overcharging for public information copies. It specifies that the attorney general must respond to such complaints within ten business days and requires governmental bodies to answer any inquiries from the attorney general within five business days. The bill also clarifies that these changes will apply only to complaints filed after the effective date of the act, which is set for September 1, 2025.

Statutes affected:
Introduced: Government Code 552.269 (Government Code 552)