S.B. No. 1266 amends the Government Code by adding new sections that enhance the Medicaid provider enrollment and credentialing processes in Texas. The bill mandates the establishment of a support team to assist current and prospective Medicaid providers in navigating the enrollment and credentialing processes, aiming to reduce administrative burdens. Additionally, the Health and Human Services Commission is required to evaluate the performance of this support team annually and post a summary of the evaluation results on its website. The bill also introduces a procedure for providers to electronically submit complaints and feedback regarding the enrollment processes and the support provided.

Furthermore, the bill stipulates that before disenrolling a Medicaid provider for failing to complete the enrollment revalidation process, the commission must provide written notice to the provider at least 30 days in advance and allow the provider to address any deficiencies in their application. The initial evaluation of the support team is to be conducted by September 1, 2026, and the act is set to take effect on September 1, 2025.

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