S.B. No. 268 introduces new procedures for handling complaints against health care practitioners in Texas. It establishes a new Subchapter C under Chapter 112 of the Occupations Code, which mandates that if a licensing entity receives a complaint about a health care practitioner licensed by a different entity, it must promptly forward the complaint to the appropriate licensing body. Additionally, the bill stipulates that a licensing entity cannot take disciplinary action based on such complaints unless they are referred back for investigation and resolution. The bill also includes provisions for complaints alleging serious offenses that result in death or serious bodily injury, requiring the licensing entity to forward these complaints to law enforcement agencies.

The changes made by this Act apply only to complaints filed after its effective date, with prior complaints governed by the law in effect at the time they were filed. The Act will take effect immediately if it receives a two-thirds vote from both houses; otherwise, it will take effect on September 1, 2025.

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