H.B. No. 555 aims to enhance the Texas Information and Referral Network by amending existing provisions and introducing new requirements. Key amendments include the integration of one-way and two-way electronic text messaging to improve client access to information, decrease wait times, and enhance customer service. The bill also mandates the inclusion of a publicly accessible Internet-based system that provides real-time data on clients, including demographic information, and requires the use of a standardized screening tool to identify nonmedical drivers of health. Additionally, health care systems and managed care organizations are encouraged to partner with the network to facilitate client care coordination and address nonmedical health drivers.

The bill introduces a new requirement for area information centers to be accredited by a nationally recognized organization to ensure quality service delivery. It also emphasizes the need for the network's Internet website to be user-friendly and regularly updated, with materials organized for easy navigation. Furthermore, the commission is tasked with submitting a biennial report to state leadership summarizing the network's operations, identifying service gaps, and providing recommendations for improvements. The act is set to take effect on September 1, 2025.