House Bill 2028, also known as Senate Bill 2262, amends Tennessee law to enhance consumer protection for small businesses against blacklisting practices by larger business entities, particularly online search engines. The bill defines "blacklist" as actions that reduce a small business's online visibility, remove its website from search results, or delete a significant portion of its reviews. It establishes that if a business entity blacklists a small business, it must notify the affected business within 24 hours, providing an explanation for the action, information on how to remedy the situation, and contact details for a representative to discuss the matter.
Furthermore, the bill allows small businesses that are blacklisted and not notified as required to bring a lawsuit against the offending business entity. If the court finds in favor of the small business, it may award actual damages, punitive damages, and reasonable attorney fees. Additionally, the court can issue injunctive relief to prevent ongoing violations of the notification requirements. This legislation is set to take effect on July 1, 2026, and will apply to actions occurring on or after that date.