House Bill 2028 aims to enhance consumer protection for small businesses in Tennessee by addressing the issue of "blacklisting" by larger business entities and online search engines. The bill defines "blacklist" as actions that reduce a small business's online visibility, remove its website from search results, or delete a significant portion of its reviews. It establishes that if a business entity blacklists a small business, it must notify the affected business within 24 hours, providing an explanation for the action, information on how to remedy the situation, and contact details for a representative to discuss the matter.

Furthermore, the bill allows small businesses to take legal action if they do not receive the required notice. Courts may award actual damages, punitive damages, and reasonable attorney fees to the affected small business. Additionally, if a court finds a business entity in violation of the notification requirements, it may grant injunctive relief to prevent further violations. The act is set to take effect on July 1, 2026, and will apply to actions occurring on or after that date.