House Bill 1627 amends Tennessee Code Annotated, specifically Sections 36-5-118 and 36-5-119, to enhance the management of child support services. The bill establishes the Department of Human Services as the state disbursement unit responsible for child support collections and disbursements. It mandates the department to create and maintain a customer service unit dedicated to addressing citizen inquiries and complaints regarding these matters. If the department engages a contractor to assist with its obligations, the contractor is also required to establish a similar customer service unit.

Additionally, the bill completely removes Section 36-5-119 from the Tennessee Code Annotated. This legislative change aims to streamline child support processes and improve communication between the department and the public, ensuring that citizens have a clear avenue for support and assistance regarding child support issues. The act is set to take effect immediately upon becoming law.

Statutes affected:
Introduced: 36-5-118, 36-5-119