Senate Bill 41 amends Tennessee law to establish new regulations regarding consumer billing for covered services, which include telephone, cable television, internet, and broadband services. The bill defines key terms such as "billing cycle" and "service provider," and outlines the billing practices that service providers must follow when a consumer terminates their service agreement. Specifically, if a consumer terminates their contract during the first half of a billing cycle, the provider can only charge for the remainder of that cycle. If termination occurs in the second half, the provider may charge for the remainder of that cycle plus one additional billing cycle.

Additionally, the bill clarifies that service providers can still include minimum duration terms in their contracts and establishes that violations of these new provisions will be considered violations of the Tennessee Consumer Protection Act of 1977. This includes penalties and remedies for unfair or deceptive practices. The new regulations will take effect on July 1, 2025.

Statutes affected:
Introduced: 47-18-104(b), 47-18-104