This bill establishes new protections for veterans seeking assistance with their benefits. It introduces several key provisions, including the requirement for service providers to disclose the terms and compensation of their services in a written agreement, which must be signed by both parties. The bill mandates that service providers inform clients that they are not affiliated with the U.S. Department of Veterans Affairs or other veterans' organizations, and that free services may be available elsewhere. Additionally, it prohibits service providers from charging initial or nonrefundable fees, guaranteeing outcomes, or receiving compensation for claims filed within one year of active duty release unless specific waivers are signed by the individual.

Furthermore, the bill requires individuals providing assistance to pass a background check before accessing veterans' medical or financial information. It also allows the attorney general to impose civil penalties for violations of these provisions, with penalties not exceeding $5,000, which will be directed to the veterans affairs department special revenue fund. Importantly, the bill clarifies that it does not alter the requirements for agents, attorneys, or representatives accredited by the U.S. Department of Veterans Affairs.