The "Utility Billing Accountability and Consumer Protection Act of 2026" aims to enhance consumer protections and accountability in utility billing practices in South Carolina. The bill prohibits utilities from changing their billing or payment practices without prior approval from the Public Service Commission (PSC) and establishes a formal application process for any proposed changes. Utilities are required to provide written notice to customers regarding any changes, submit quarterly reports to the PSC, and engage an independent auditor to examine billing practices. Additionally, the bill includes provisions to protect rural energy-burdened households, ensuring they receive enhanced consumer protections and support.

Key provisions of the bill include the requirement for utilities to implement consumer protections for low- and moderate-income households, the prohibition of utility disconnections during extreme weather events, and the establishment of conditions that prevent landlords from evicting tenants due to utility disconnections for nonpayment. The PSC is granted the authority to impose administrative fines for violations and to consider rural energy burden metrics in rate proceedings. Overall, the act seeks to ensure transparency, fairness, and accountability in utility billing practices while safeguarding vulnerable populations from financial hardship.