The bill amends Section 39-1.1-2 of the General Laws concerning the termination of utility services for individuals who are disabled, seriously ill, or in arrears. It extends the forbearance of utility terminations for customers with serious illness certifications and establishes that the termination date for utility services will be based on the duration of the illness as specified by a licensed physician. If the physician does not specify the length of the illness, or if it is not readily ascertainable, the termination date shall be no less than three months from the receipt of the written certification by the public utility.

The bill also allows for a review process for customers if the duration of the illness exceeds the specified time. Public utilities must honor a physician's certification but can seek a review of its validity. If a certification is rejected, the utility must inform the customer in writing of the reasons for rejection and their right to appeal. Importantly, the bill clarifies that nontermination does not relieve customers of their financial obligations for utility services. This act will take effect upon passage.

Statutes affected:
7612: 39-1.1-2