This joint resolution proposes an appropriation of $118,422 to the Rhode Island Parent Information Network (RIPIN) to support the continued operation of Rhode Island's Medicare-Medicaid Dual Ombudsman Program. The program assists dual-eligible enrollees in navigating the complexities of Medicare and Medicaid. The resolution acknowledges the challenges faced by these individuals, particularly due to recent changes in federal support and the cancellation of a procurement for Medicaid Managed Care services, which has created uncertainty regarding managed care for duals. The RIPIN Dual Ombudsman has played a crucial role in assisting clients with enrollment issues, health plan disputes, and access to care, achieving a 90% client satisfaction rate and saving clients over $2.1 million in healthcare costs since 2018.
The resolution underscores the necessity of continued funding for the RIPIN Dual Ombudsman, especially as Rhode Island prepares for significant transitions in its managed care delivery system. The proposed funding would not only sustain the program's current capacity but also leverage an equal amount in federal Medicaid funds, ensuring that dual-eligible enrollees have access to dedicated resources during this critical period. The resolution aligns with the mission of the Executive Office of Health and Human Services to provide a comprehensive and equitable health services system in Rhode Island.