The proposed bill introduces the "Healthcare Professional Complaint History Transparency Act," which aims to establish a transparent process for healthcare institutions, including nursing homes and hospitals, to access the complaint histories of prospective employees holding professional healthcare licenses. The act mandates the creation of a searchable online database that will include all complaints filed against licensed healthcare professionals, detailing the nature of the complaints, their resolutions, and any outcomes from investigations or disciplinary actions. This database will be publicly accessible but restricted to authorized healthcare institutions and hiring entities for the purpose of evaluating potential hires.
The bill ensures that licensed healthcare professionals have the right to review their own complaint histories through a secure online portal and contest any inaccuracies via a formal dispute process. Complaints that are ultimately determined to be baseless will remain in the database for transparency purposes, but their resolution status will be clearly marked as baseless or unsubstantiated. The Department of Health is tasked with creating and maintaining this database, which must be available to healthcare institutions by July 1, 2026. Additionally, the department will provide guidance and training materials to healthcare institutions on effectively using the database. The act emphasizes the importance of maintaining confidentiality regarding personal information while ensuring that hiring institutions can make informed decisions based on the complaint histories of healthcare professionals.