This resolution recognizes the vital role of the 2-1-1 service operated by the United Way of Rhode Island since 2007, which offers free and confidential assistance to residents 24/7 in nearly 200 languages. The service addresses a wide range of needs, including housing, child care, health care, food, and shelter, while also providing insights to state departments about the evolving needs of the community. In the 2023-2024 Community Impact Report, it was noted that over 190,000 requests for help were made, highlighting the service's importance during natural disasters and crises.

To ensure the continued operation of this essential service, the resolution proposes an appropriation of $500,000 for the fiscal year 2025-2026 to support the 2-1-1 system. The state controller is authorized to facilitate the payment of this amount from the treasury, ensuring that the United Way of Rhode Island can maintain and enhance its services to better serve the community's needs.