The bill introduces Chapter 61, "Right to Consumer Access to Powered Wheelchair Repairs," to Title 6 of the General Laws, establishing definitions and responsibilities for suppliers of powered wheelchairs. It mandates that suppliers who sell complex power or complex manual wheelchairs must provide repairs for those wheelchairs throughout their useful life, unless specific conditions apply, such as consumer abuse, relocation outside the supplier's service area, or potential threats to health and safety posed by the consumer.

Additionally, health plans are prohibited from requiring prior authorization or medical documentation for repairs of consumer-owned complex rehabilitation technology, ensuring that consumers have access to necessary parts and documentation from manufacturers. The bill requires original equipment manufacturers to make available, under fair and reasonable terms, manufacturer documentation, parts, embedded software, firmware, or tools to independent repair suppliers or consumers for the purpose of servicing powered wheelchairs.

Consumers are allowed to perform self-repairs or hire independent repair suppliers for certain non-programmable parts of powered wheelchairs. The bill also protects original equipment manufacturers from liability for damages resulting from independent repairs and requires them to inform consumers or independent repair providers about part availability within five business days if a replacement part is out of stock. The legislation applies to various classes of third-party payment supplier contracts and will take effect upon passage.