The House Resolution recognizes the week of April 13 through 19, 2025, as "Public Safety Telecommunicators Week" in Pennsylvania. It highlights the vital role that public safety telecommunicators play as the first point of contact for individuals seeking emergency assistance through 911 calls or texts. These professionals are described as "heroes" and "guardian angels" for their ability to multitask, communicate effectively, and provide critical support during high-stress situations. The resolution acknowledges the significant challenges they face, including mental health issues stemming from the nature of their work, and emphasizes the importance of honoring their dedication and service to the community.

The resolution also notes that nearly 2,500 public safety telecommunicators in Pennsylvania handle approximately 14.5 million emergency requests annually. It references the establishment of "National Public Safety Telecommunicators Week" in 1981, which is celebrated each year during the second week of April. By designating this week in Pennsylvania, the House of Representatives aims to recognize and appreciate the essential contributions of telecommunicators to public safety and community well-being.