The House Resolution introduced by various representatives recognizes the week of April 13 through 19, 2025, as "Public Safety Telecommunicators Week" in Pennsylvania. This resolution highlights the vital role that public safety telecommunicators play as the first point of contact for individuals seeking emergency assistance through 911 calls or texts. It acknowledges their often thankless work, describing them as "heroes" and "guardian angels" who perform essential tasks such as gathering critical information, calming distressed individuals, and dispatching appropriate first responders.

The resolution emphasizes the skills and dedication of public safety telecommunicators, who handle approximately 14.5 million emergency requests annually in Pennsylvania. It also addresses the mental health challenges they face due to the stressful nature of their work, which can lead to posttraumatic stress disorder. By designating this week to honor their contributions, the resolution aims to raise awareness of their important role in the community and to express gratitude for their service and commitment.