The Government Service Delivery Improvement Act establishes a framework for enhancing the delivery of government services in Oklahoma. It mandates the appointment of a State of Oklahoma Government Service Delivery Lead by the Director of the Office of Management and Enterprise Services, who will coordinate statewide efforts to improve service delivery, particularly for high-impact service programs. The Act defines key terms related to government service delivery, including the roles and responsibilities of agency directors and lead agency service delivery officials, who must be appointed within 180 days of the Act's effective date. These officials are tasked with implementing improvements, coordinating efforts, and reporting on service delivery within their respective agencies.

Additionally, the Act requires the Director of the Office of Management and Enterprise Services to submit an annual report on the progress of government service delivery improvements to key legislative leaders and the Governor. The legislation aims to enhance the efficiency, transparency, and accessibility of government services, ensuring that agencies better meet the needs of individuals and entities interacting with them. The Act is set to take effect on November 1, 2026.