The Oklahoma Motor Vehicle Consumer Protection Act establishes new regulations for motor vehicle repair facilities to enhance consumer rights and transparency. Key provisions include the requirement for written or documented verbal consent from the customer before any service work is performed, along with a detailed written estimate that outlines all fees and charges. The bill also sets limits on administrative charges and establishes a market labor hourly rate of $65, which the Insurance Commissioner will adjust every five years. Additionally, the act specifies maximum daily storage rates for vehicles in repair facilities and mandates that written invoices be provided to vehicle owners within eight business hours.

The legislation also prohibits motor vehicle repair facilities from increasing charges assessed by towing services and requires that any charges related to possessory lien processes be documented and communicated to vehicle owners. Furthermore, the act allows insurance companies to incentivize insured individuals to use specific repair facilities. The bill is designed to protect consumers by ensuring they are informed about costs and services related to vehicle repairs, thereby promoting fair practices within the industry. An emergency clause is included, allowing the act to take effect immediately upon passage and approval.