The Oklahoma Motor Vehicle Consumer Protection Act establishes new regulations for motor vehicle repair facilities to enhance consumer protection. Key provisions include the requirement for written or documented verbal consent from the customer before any service work is performed, along with a detailed written estimate that outlines all fees and charges. The bill also sets limits on administrative charges and establishes a market labor hourly rate of $65, which the Insurance Commissioner will adjust every five years. Additionally, the act specifies maximum daily storage rates for vehicles in repair facilities, with a potential increase after ten days, and mandates that all charges be clearly communicated to vehicle owners.
Furthermore, the act prohibits motor vehicle repair facilities from increasing charges passed on from towing services and requires them to provide written invoices within eight business hours. It also allows for the filing of possessory liens under specific conditions. Importantly, the act does not prevent insurance companies from incentivizing customers to use particular repair facilities. The bill is designed to ensure transparency and fairness in the motor vehicle repair process, ultimately protecting consumers from unexpected costs and practices. An emergency clause is included, allowing the act to take effect immediately upon passage and approval.