The bill amends the Roofing Contractor Registration Act by updating the responsibilities of the registrar and enhancing the complaint handling process. It establishes the Roofing Hearing Board's authority to investigate complaints against roofing contractors, including those operating without valid registration. The registrar is required to record the date of receipt for each verified complaint and process it according to the law, while also notifying the contractor involved within five days. The bill also allows for the involvement of a Roofing Examiners Committee member in investigations referred to the district attorney and outlines the consequences for contractors found guilty of violations, including potential suspension or revocation of their registration.
Additionally, the bill modernizes the verification system for roofing contractor registrations, mandating the establishment of an online or technological system for public access to registration statuses. It removes previous requirements for the system to include detailed notations of complaints and responses, focusing instead on the verification of registration numbers without implying endorsement or validation of the contractors by the state or its agencies. The effective date for these changes is set for November 1, 2025.