Prohibits utility corporations from imposing late fees, interest, or penalties during an investigation by the commission; allows retroactive late fees, interest, or penalties if a determination is made in favor of such utility corporation; prohibits utility services from being terminated during an investigation by the commission; requires utility corporations to notify customers of investigations; requires notice to the general public.

Statutes affected:
A7537: 2 public service law, 32 public service law, 32(2) public service law, 89-l public service law, 91 public service law, 216 public service law, 399-zzzzz general business law
A7537B: 2 public service law