The Department of Business and Industry, Office of the Ombudsman for Owners in Common-Interest Communities and Condominium Hotels assists owners in common-interest communities to understand their rights and responsibilities and the governing documents of their associations, including publishing materials, presenting classes, and other educational material pertaining to those topics. The office assists in processing claims submitted to mediation or arbitration pursuant to NRS 38.300 through 38.360, inclusive. The office investigates disputes involving NRS 116, NRS 116B, or the governing documents of an association and assists in resolving such disputes. Additionally, the office aids persons appointed or elected to serve on executive boards of associations to carry out their duties and compiles and maintains a registration of each association organized within the state. The seven-member Commission for Common-Interest Communities and Condominium Hotels was created in 2003 to conduct disciplinary hearings, adopt regulations, and act in an advisory capacity for the program. The Office of the Ombudsman, through this seven-member Commission, additionally approves all community manager pre-licensing and continuing education courses, as well as the instructors for those courses, and applies all education credits earned to individual community manager accounts. Statutory Authority: NRS 38.300 through 38.360; 116.600 through 116.795; 116A.200 through 116A.470; 116B.870 through 116B.915; and NAC 116A.175 through 16A.305.