The Hospital Price Transparency Act mandates that hospitals provide clear and accessible pricing information for services and items offered. Each hospital is required to publish a digital file on its publicly accessible website that includes the gross charge, de-identified minimum and maximum negotiated charges, discounted cash prices, and payor-specific negotiated charges for all items and services. Additionally, hospitals must create a consumer-friendly list of at least 300 shoppable services, detailing charges and descriptions, and ensure this information is updated annually. The Health Care Authority is tasked with implementing and overseeing compliance with these requirements, including developing a standardized template for hospitals to use.
To enforce the provisions of the Act, the Health Care Authority will establish a complaint submission process for alleged violations and may impose civil penalties on hospitals that fail to comply. Hospitals found in violation cannot pursue collection actions against patients for debts incurred during the violation period. Furthermore, patients have the right to initiate civil actions if they believe a hospital has violated the Act, potentially leading to refunds and penalties for the hospital. The Act also requires hospitals to provide patients with itemized statements of medical debt and information about language assistance services before initiating collection actions.