The Accessibility Act mandates that all state agencies in New Mexico ensure their websites, mobile applications, and physical facilities comply with established digital and physical accessibility standards. By April 1, 2026, each state agency must adhere to digital accessibility standards based on the Web Content Accessibility Guidelines 2.1 level AA, and they are required to post a website accessibility statement on their homepage. The Department of Information Technology is tasked with adopting these digital accessibility standards, while each agency must also comply with physical accessibility standards as defined by the Americans with Disabilities Act. Notably, agencies are exempt from taking certain actions if they can demonstrate that compliance would result in a fundamental alteration of services or impose an undue financial burden.

To facilitate the implementation of the Accessibility Act, the Office of Accessibility is created within the governor's commission on disability, led by a chief accessibility officer. This office will provide technical assistance, training, and resources to state agencies to ensure compliance with accessibility standards. Additionally, the office is required to submit biennial reports starting July 1, 2027, detailing the compliance status of state agency websites, mobile applications, and physical facilities, along with recommendations for improvements. The act aims to enhance accessibility for individuals with disabilities across state services and facilities, promoting inclusivity and equal access.