This bill amends existing consumer protection laws related to electric power and gas suppliers by requiring the Board of Public Utilities (BPU) to hold monthly seminars, either in-person or virtually, to educate customers about their options and the relevant consumer protection standards. The seminars aim to enhance customer understanding of the electric and gas markets, ensuring that consumers can make informed choices regarding their energy suppliers.

Additionally, the bill introduces several specific requirements for electric power and gas suppliers, including the provision of a one-page information sheet summarizing contract terms in both English and Spanish, and the inclusion of a clear explanation of the practice known as "slamming." It also mandates that suppliers cannot disclose customer information without consent, except under certain conditions related to government aggregation programs. The BPU is tasked with ensuring the neutrality of educational content and developing standards for recovering the costs of the consumer education program. Overall, the bill seeks to strengthen consumer protections and improve transparency in the energy market.

Statutes affected:
Introduced: 48:3-85